Knowledge
Knowledge organizes source documents into domains that an Agent can retrieve when it needs grounded information. Open Knowledge from the shortcut on the Resources page.Knowledge retrieval does not fine-tune a model. To teach response patterns
with example conversations, use Training.
Select an Agent
Select the Agent whose knowledge you want to manage before opening Knowledge. The page lists the domains available to that Agent.Create, attach, or delete a domain
Select Add domain to create a domain:- Enter a name.
- Add an optional description.
- Select Create.
Work in a domain
An editable domain has four tabs:- Documents: Upload, process, open, edit, and delete source documents.
- Graph: Explore extracted entities and their relationships.
- Studio: Create supported views and outputs from domain content.
- Settings: Maintain domain details and the entity types used by the graph.
Add and manage documents
In Documents, drop files onto the upload area or select files from your device. Supported source formats are:- PDF (
.pdf) - Markdown (
.md) - Plain text (
.txt) - Word (
.docx)
Explore entities and relationships
The Graph tab visualizes entities extracted from the domain documents and the relationships between them. You can:- Filter the graph by entity type.
- Adjust the maximum number of displayed nodes.
- Select an entity to inspect its type, description, aliases, attributes, document count, confidence, and related entities.
- Use the entity list to find and select a node.
Use Studio
The Studio tab provides three domain tools:- Podcast: Create a podcast output from the domain documents.
- Table: View graph entities in a table.
- Mindmap: View entities and relationships as a mind map.
Update domain settings
Use Settings to update the domain name and description. You can also select standard entity categories or add custom entity types for the graph to focus on.Control visibility and member roles
Open a document and select Share to manage access for its domain. Choose a visibility:- Private: Restricted domain access.
- Company: Access through the active company.
- Public: Public domain visibility.
- None: No explicit member access.
- Viewer: Can view the shared domain.
- Editor: Can edit the shared domain.
Knowledge and Training
Knowledge and Training solve different problems:- Knowledge retrieves current information from managed documents at response time.
- Training fine-tunes a model from user and assistant conversation examples.
- Knowledge documents can be edited or deleted when facts change.
- Training runs create provider jobs and resulting fine-tuned models.
Next steps
Resources
Return to thread outputs, project previews, and Memories.
Training
Create conversation examples and start fine-tuning.