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Knowledge

Knowledge organizes source documents into domains that an Agent can retrieve when it needs grounded information. Open Knowledge from the shortcut on the Resources page.
Knowledge retrieval does not fine-tune a model. To teach response patterns with example conversations, use Training.

Select an Agent

Select the Agent whose knowledge you want to manage before opening Knowledge. The page lists the domains available to that Agent.

Create, attach, or delete a domain

Select Add domain to create a domain:
  1. Enter a name.
  2. Add an optional description.
  3. Select Create.
The Hub normalizes the name for use as the domain key. Select the domain name on its card to open it. Select Attach domain to reuse a domain from another Agent. Choose the source Agent and one of its domains, then select Attach. The attached domain uses the same documents and graph. Use the delete action on a domain card to remove the domain from the selected Agent. Review the selected Agent and domain before deleting.

Work in a domain

An editable domain has four tabs:
  • Documents: Upload, process, open, edit, and delete source documents.
  • Graph: Explore extracted entities and their relationships.
  • Studio: Create supported views and outputs from domain content.
  • Settings: Maintain domain details and the entity types used by the graph.
Users with view-only access can inspect the domain content without editing controls.

Add and manage documents

In Documents, drop files onto the upload area or select files from your device. Supported source formats are:
  • PDF (.pdf)
  • Markdown (.md)
  • Plain text (.txt)
  • Word (.docx)
After upload, the document appears as processing while the Hub extracts its content. A processed document card shows its status and section count. Select a document to open it. If you can edit the domain, you can update the document content and save it. Saving updates the stored content and refreshes extracted graph information. You can also delete a document from its card. The document editor can export content as PDF. It can also open the domain sharing controls.

Explore entities and relationships

The Graph tab visualizes entities extracted from the domain documents and the relationships between them. You can:
  • Filter the graph by entity type.
  • Adjust the maximum number of displayed nodes.
  • Select an entity to inspect its type, description, aliases, attributes, document count, confidence, and related entities.
  • Use the entity list to find and select a node.

Use Studio

The Studio tab provides three domain tools:
  • Podcast: Create a podcast output from the domain documents.
  • Table: View graph entities in a table.
  • Mindmap: View entities and relationships as a mind map.
Table and Mindmap use the domain graph. Add and process documents before using graph-based Studio views.

Update domain settings

Use Settings to update the domain name and description. You can also select standard entity categories or add custom entity types for the graph to focus on.

Control visibility and member roles

Open a document and select Share to manage access for its domain. Choose a visibility:
  • Private: Restricted domain access.
  • Company: Access through the active company.
  • Public: Public domain visibility.
When company members are available, assign each member one of these roles:
  • None: No explicit member access.
  • Viewer: Can view the shared domain.
  • Editor: Can edit the shared domain.
Sharing applies at the domain level, so the selected visibility and member roles cover the domain rather than only the open document.

Knowledge and Training

Knowledge and Training solve different problems:
  • Knowledge retrieves current information from managed documents at response time.
  • Training fine-tunes a model from user and assistant conversation examples.
  • Knowledge documents can be edited or deleted when facts change.
  • Training runs create provider jobs and resulting fine-tuned models.

Next steps

Resources

Return to thread outputs, project previews, and Memories.

Training

Create conversation examples and start fine-tuning.